June 20, 2026 • 8 min read Jump to section Facebook Twitter LinkedIn Copy URL Email The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information. The Bellagio is a legendary hotel in the heart of the Las Vegas Strip , but I recently had a somewhat disappointing stay there.
After posting a room tour I did while at the hotel — the only post of mine to ever go "viral" on Instagram — a lot of Bellagio fans were not happy with my mild disappointment, so I wanted to explain the experience here in a bit more detail.
A post shared by Clint Page Henderson (@clintpage1)
Here's what we look for at The Points Guy when it comes to a great hotel stay — and why The Bellagio Resort and Casino didn't quite fit the bill this time.
Related: These are the hotel openings TPG is most excited for in 2026
The Bellagio is a world-famous hotel in the center of the Vegas action. It's probably best known for its incredible fountains located right on the Strip. The lobby features a spectacular ceiling sculpture by the artist Dale Chihuly.
The lobby is also where you'll find an iconic 14,000-square-foot botanical garden and conservatory.
And that's not all the hotel has going for it — it was also renovated a few years ago (TPG's own Summer Hull loved the updated room she stayed in, in 2021.)
During my recent visit, I stayed in a renovated room on a high-up floor, and indeed, my room itself was fine.
Previous slide Next slide 1 of 4 CLINT HENDERSON/THE POINTS GUY 0 1 2 3 The problems, though, mostly stemmed from my expectations, since I booked through Bilt's new Home Away From Home portfolio, which comes with several important perks (or it's supposed to).
Daily Newsletter Reward your inbox with the TPG Daily newsletter Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts Email address Sign up Submitting... By signing up, you will receive newsletters and promotional content and agree to our Terms of Use and acknowledge the data practices in our Privacy Policy . You may unsubscribe at any time.
Here's what didn't work and what could've gone better
Bilt Home Away From Home states that upgrades are subject to availability; unfortunately, I didn't get one.
I booked a "1 Premier, King, View, 1 bed," which I would have assumed would have a great view, but it left much to be desired. Room 28033 looked out over the back of the hotel. While I did have a view of some of the swimming pools, I did not have a view of the Strip or the Bellagio Fountain. Instead, I looked out on Interstate 15.
Between this disappointing view and no available upgrades, this was a bummer.
The hotel says that guests are able to text the concierge service number for assistance 24/7. However, I made multiple attempts to get a response to a request for help getting tickets to a show. There was no reply until they reminded me I needed to checkout by 11 a.m.
There's no excuse for bad WiFi these days in any hotel. Sadly, the WiFi at Bellagio was not great. I had trouble getting anything to stream, and Zoom calls weren't great either…